Listening – Section 1 No.01
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MP3 – Youtube
Answer
- King
- Light
- 4 chairs
- 229 pounds/GBP
- European design
- Dave Lane
- Sunday
- Credit Card
- Truck
- FGO 418
Transcript
Cleark 1: | Thank you for calling your best furniture information line. In order to deal with all calls effectively, we offer you a number of options. Please Listen carefully and press your required number. If you want to know our latest prices, please press “one”. If you want to hear about our new special offers, please press “two.” If you want to make a complaint, please press “three”. |
Clerk 2: | Good afternoon. What can I do for you? |
Customer | Good afternoon. I’d like to know some furniture prices. |
Clerk 2: | Fine. What about furniture would you like to know? |
Customer: | First of all, I’d like to know about beds. I’d like to buy a new bed. |
Clerk 2: | Yes. And what kind of bed do you want? |
Customer: | Do you have a king-size one? |
Clerk 2: | Of course. What colour do you like? |
Customer: | I prefer white. |
Clerk 2: | Let me check. Yes, we have a new one from France that came in last week. |
Customer: | How much is it? |
Clerk 2: | It is 189 pounds. |
Customer: | Do you have any discounts at the moment? |
Clerk 2: | If your total cost is over 800 pounds you will get a 15% discount. |
Customer: | Great. |
Clerk 2: | Do you want this bed? |
Customer: | Yes. And I need a light. |
Clerk 2: | Where will you fix it in your house? |
Customer: | My bedroom. |
Clerk 2: | On the ceiling? |
Customer: | Yes. Oh, I hope it’s white too. |
Clerk 2: | We have a set of white furniture. How about the light? |
Customer: | How much is it? |
Clerk 2: | It is very cheap, only 69 pounds if you take the bed. |
Customer: | OK. I will take them both. |
Clerk 2: | Fine. And anything else? |
Customer: | I want to buy a new dinner table for my dining room. |
Clerk 2: | What’s your requirement? |
Customer: | Do you have a round one? |
Clerk 2: | Yes. |
Customer: | And with four chairs, not six that’s better. |
Clerk 2: | Right. Round with chairs. |
Customer: | What’s the price of it? |
Clerk 2: | The domestic one is 229 pounds, but the imported one is 369 pounds. |
Customer: | The same style? |
Clerk 2: | Yes. |
Customer: | I will take the first one. |
Clerk 2: | OK. |
Customer: | The last thing I need is a wardrobe. |
Clerk 2: | Wardrobe? Oh, we have some new styles. |
Customer: | Really? I prefer a European design. |
Clerk 2: | You are so lucky. We’ve got a new one yesterday that just came from Italy. |
Customer: | Great. How much is it? |
Clerk 2: | It is 399 pounds. |
Customer: | A little expensive. |
Clerk 2: | Yeah, but it is white. |
Customer: | Really? That’s fine. I will take it. |
Clerk 2: | A good choice. Are you our member? |
Customer: | Yes. |
Clerk 2: | OK, can you tell me your details? Let me take down your details first. |
Customer: | OK. |
Clerk 2: | What’s your full name? |
Customer: | Daniel Kahn. |
Clerk 2: | Could you spell the last name? |
Customer: | K-A-H-N. |
Clerk 2: | Right. And your address? |
Customer: | Hill House, 16 Dave Lane. |
Clerk 2: | Could you spell the street name? |
Customer: | D-A-V-E. |
Clerk 2: | Fine. And your contact number? |
Customer: | 44 78 01 35. |
Clerk 2: | Well, what time do you want your furniture to arrive? |
Customer: | How about next week? |
Clerk 2: | OK. Morning or the afternoon? |
Customer: | Afternoon. |
Clerk 2: | How about 1 p.m to 2 p.m on Saturday? |
Customer: | Sunday is better. |
Clerk 2: | OK. On Sunday. |
Customer: | Fine. How much is it all together after the discount? |
Clerk 2: | Let me see. The total price is 896 pounds, after discount is… 760 pounds okay. |
Customer: | OK. May I pay by credit card? |
Clerk 2: | Of course you can. |
Customer: | Oh, does this price include delivery fee? |
Clerk 2: | Because you are our member and live not far from us, the fee is free. |
Customer: | That’s so great. |
Clerk 2: | We have a truck to deliver all your orders to your house next Sunday. Can you take down your reference number? |
Customer: | Yes. Please tell me. |
Clerk 2: | FG0418. |
Customer: | Great. Thank you very much. |
Clerk 2: | You are welcome. Good bye. |
Customer: | Good bye. |